Thankyou for your letter !! Jon writes : His Hero
I am forever in debt to Rick for his help in getting a replacement engine under warranty for my 2014 Kia. I heard an engine noise which he diagnosed immediately as a damaged engine. I took my vehicle to the dealer who tried to blame incorrect oil filters, oil, and then Kia Warranty denied my claim. I called Rick who took it upon himself to go to the dealer and he took pics of the engine parts that would have been damaged if there was oil starvation; he was asked to leave, but I forwarded his written report with the pictures to Kia. Thanks to his efforts, I am getting the engine replaced under warranty. A loyal customer forever!
Thanks Jonn for the great review .